Category:

Course Description:

Positive interactions with customers in the field lead to customer referrals, and thus an increase in revenue, as well as a great company brand. When customers have negative field service experiences it significantly impacts the company’s perception and can lead to the loss of customers and revenue. For this course you will focus on the essential actions required to deliver great customer service in the field to ensure customers are happy and satisfied and share their great experiences with others. Course Result: Discover what is required to positively serve your customers in the field. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Thousands of courses

DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

Book a demo now!

Tell us a bit about you. After review, you will receive an invite calendar where you can select your demo time.