In this microlearning module we’ll look at some of the essentials everyone in customer service and sales should know. In sales, as in customer service, our job is to help the customer make a buying decision, but more importantly to help them make it easily. This module is packed with tips to help you do just that.
Module Objectives:
– Use sales techniques to make more sales;
– Use key sales techniques to improve your customer service.
Module Length: 5 minutes