Course Description:

In this microlearning module you’ll learn about some key problem solving basics. We all have those annoying small problems that often crop up and are easily solved, but what if it’s a big work related problem that isn’t so easy to solve? We’ll walk through key steps in the problem solving process, from identifying the key cause to monitoring and tracking solutions.

Module Objectives:
– Apply a process to solving problems;
– Come up with and track solutions to problems.

Module Length: 5 minutes

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