In this microlearning module you’ll learn about some key problem solving basics. We all have those annoying small problems that often crop up and are easily solved, but what if it’s a big work related problem that isn’t so easy to solve? We’ll walk through key steps in the problem solving process, from identifying the key cause to monitoring and tracking solutions.
– Apply a process to solving problems;
– Come up with and track solutions to problems.
Module Length: 5 minutes