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Course Description:

Communication is an essential skill for anyone to have, and listening is an essential component of communication. When we listen well to others, we hear what was said and get key information. We show the person that he or she is valuable, and that what the person has to say is important. Of course, all of this is especially important when interacting with our customers. The better you listen to your customers, the more likely they will communicate with you, share their experiences with your products or services, as well as help you understand what’s required to keep them as customers for the long-term. By completing this course, you will know how to strengthen your ability to listen to your customers. Course Result: Learn how to effectively listen to your customers to meet their individual needs. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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