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This course will help you think about your customers and their communication needs. Depending on the type of work you do and the customers you support, the level of communication required will be different. The key to great customer service is communication. When we keep our customers informed on the information they need, they are more likely to communicate well with you, will be more satisfied, and will be loyal customers for a long time. By completing this course, you will be able to keep your customers informed of key information, progress and status updates. Course Results: Keep your customers informed of key information, progress and status updates. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

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