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Course Description:

This course teaches you a process to use when a situation arises in which your customer has a complaint, is upset, or is angry about a particular issue. By completing this course, you will know how to positively handle queries or complaints from your customers. Course Result: Positively handle queries or complaints from your customers. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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