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The experience a customer has when interacting with you makes a difference. When you interact with a customer, you represent not only yourself, but also the company and it’s products or services. The experience the person has with you, in large part, helps shape the opinion the customer has about the entire company, no matter if you are a small business with five employees or a large company of 50,000 employees. By completing this course, you will know the actions you will take to strengthen customer loyalty. Course Result: Identify the actions you will take to strengthen customer loyalty. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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