Course Description:

This course is made for managers that want to learn how to manage, coach and inspire their customer service team to deliver high performing results. This bundle comprises a number of courses to help you achieve the following goals: -Determine what you will do to help direct the company’s customer service strategy -Learn how to inspire and motivate your customer service team -Customer Service agents receive feedback on their performance -Provide the right level of coaching to your customer service agents -Implement the key elements of quality service with your team -Find out from your customers what you and your team can do differently -Help new hires be successful in the first few weeks of their new role -Determine what is required to successfully manage a remote customer service team

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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