Course Description:

This course is made for individuals build the skills required to deliver excellent customer service and build customer loyalty.

This bundle comprises a number of courses to help you achieve the following goals:
-Build your skills to perform essential customer rapport building actions
-Learn how to effectively listen to your customers to meet their individual needs
-Identify the actions you will take to strengthen customer loyalty
-Implement the requirements to delivering great customer service over the phone
-Create a plan for how you will deliver great customer service
-Discover what is required to positively serve your customers in the field
-Learn how to effectively manage difficult customer situations

Thousands of courses

DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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