Category:

Course Description:

Customer feedback is essential for success. Feedback helps customer service representatives and companies determine what is important to customers and what they need. Without customer feedback, a company would struggle to meet the needs of the customer, thus failing to grow and achieve its business results. For this course, you will work with your team to gather feedback from your customers to determine what your customer service reps can do to meet the needs of the customers you serve. By completing this course, you will find out from your customers what you and your team can do differently. Course Result: Find out from your customers what you and your team can do differently. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Thousands of courses

DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

Book a demo now!

Tell us a bit about you. After review, you will receive an invite calendar where you can select your demo time.