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Learning objectives: – Learn about the influence of body language in the workplace. – Learn how to strengthen your conversation skills. – Use these tips to de-escalate a potentially tense situation at work. – Learn the basics of instant message etiquette in the workplace. – Learn about overcoming phone anxiety so you can speak confidently with others. – Learn the essentials of business writing. – Learn how to create a formal business letter. – Learn how to create a powerful business report. – Learn how to write an effective business email. – Learn how to create a strong, clear business memo. – Learn how to format a business document. – Learn how to choose a professional font for your business documents.

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DisclaimerMany of the curated courses have been manually added into our Learning Management System, then enhanced with structure, descriptive, activities and consolidation,  referencing who the content creators are (where required). If you like the curated content from any creator and like their materials, please feel free to connect with them directly to explore their full libraries of paid programs. 

We will continue to add more curated quality content as well as increasing partnerships with creators to provide you with an all-in-one skills development platform. 

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